In a crisis organizations need to make
decisions, however humans are fallible and in a crisis our cognition can become
overloaded. Simple tools such as cognitive aids can help decision-makers. We have developed a tool for crisis management teams to enhance their decision-making capability. My work is focusing on the translation of our
research for our traditional end users, working with the Attorney General’s
departments and developed a guide for the critical infrastructure sector to
assist them in their crisis decision- making so they can safeguard the
utilities we all rely on.